Place of Business: 
ECI Software Solutions

Position Description:
ECI is seeking a Benefits Specialist to join our globally recognized and award-winning culture. 

Responsibilities:
As a Benefits Specialist, you will partner closely with our Benefits Manager and Chief Human Resources Officer to deliver a seamless experience for our employees. This includes adoption and promotion of employee self-help tools, benefits eligibility, enrollment and compliance for our co-workers and their dependents.

Coordinate daily benefits processing. Handle enrollments, terminations, life event changes, beneficiaries, and death claims within a structured and time-bound schedule.
Ensures benefit changes are processed in accordance with Company Plan Documents and in accordance with ERISA
Respond to end-user, co-worker, and vendor inquiries concerning policies, procedures, guidelines, and regulations.
This role has time-bound responsibilities including end-user support and trouble-shooting.
Interface frequently with co-workers and vendor representatives.
Conduct presentations and meetings to explain benefits to co-workers.
Prepare benefits packets and emails for new hires.
Respond to questions and concerns from employees about their benefits.
Inform employees of any changes to their benefits.
Add value to employees by resolving problems, offering solutions, taking corrective actions, and escalating / coordinating with benefits providers as needed.
Investigate and resolve Benefit questions / challenges of various complexity, while working closely with employees at all levels of the organization
Work closely with payroll on the leave employees and coordinating the benefits.
Manage the 401k changes and coordinate the changes from Fidelity to Dayforce and vice versa.
Performing other duties and special projects as assigned

Minimum Requirements:

Familiarity with employee benefit programs.
Experience providing individual co-workers with guidance, advice, and recommendations pertinent to their circumstance.
Experience fact-checking data.
Exceptional interpersonal and communication skills.
Proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint). Experience analyzing Excel reports to identify trends and sort/record data
High attention to detail with exceptional time-management skills and shown ability to handle initiatives simultaneously
Bachelor’s Degree in Human Resources and/or equivalent HR experience of at least 4 years is preferred.

Personal Attributes:

The ideal candidate for this position is someone who cares about people. Someone who thrives on helping others, and has the tenacity to track down various sources to ensure employees receive answers to their questions.
Self-starter with the ability to work self-directed when necessary.
Able to handle a fast-paced environment
We are looking for candidates in the Dallas/Fort Worth area who can report to an office in-person two to three days per week.
If you are looking to grow a career in HR. Our award-winning HR Team is set-up to mentor HR Talent.
Our company is growing, and we thrive on the joy our contributions add to the success of ECI. HR is a respected partner to the business of ECI and you must understand the high levels of services expected by our leaders and co-workers to keep us there.
You have to be fun and enjoy working with fun people. It’s that simple.

Click here to apply.