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Payroll and Benefits Coordinator

02 Sep 2020 11:23 AM | Anonymous member (Administrator)

Company Name:
Fort Worth Zoo

Position Description:
This position will provide tactical support of the day-to-day operations of the human resources department with specific responsibility for ensuring timely and accurate start-to-finish payroll processing, benefit administration, and workers’ compensation claim processing.

Essential Duties & Responsibilities:

  • Input and verification of data to support accuracy of payroll; audit timekeeping records for compliance with established procedures and policies, maintain time and attendance records, audit preliminary and final payroll registers and journals and funds distribution
  • Research and resolve discrepancies of payroll information and/or documentation (e.g. time sheets, PTO, etc.) for the purpose of ensuring accuracy and adherence to policies and procedures prior to processing
  • Calculate termination payments in compliance with Zoo policy and federal and state laws; calculate adjustments, retroactive payments and overpayment of wages; issue on-site/off-cycle payments as required
  • Respond to and/or submit payroll reports to external agencies as required
  • Manage the year-end payroll process including W2 processing
Benefit Administration
  • Facilitate new hire/newly eligible benefit communications and enrollments
  • Processes benefit terminations for outgoing employees including COBRA notifications
  • Ensure employee benefit data integrity and complete enrollment process with providers
  • Respond to benefits inquiries from employees on plan provisions, benefits enrollments, benefits coverage, eligibility, status changes, claims procedures, medical leaves and other general inquiries
  • Coordinate, audit and distribute 1095s
  • Process and track FMLA and STD claims; send notices to employees, review documentation for requests, track leave taken, and determine eligibility in accordance with law
  • Coordinate onsite and offsite medical services (e.g. Flu shots, TB testing, Rabies, Titers, etc.)

Workers’ Compensation

  • Prepare and file workers’ compensation reports of accidents and injuries and wage statements
  • Serve as liaison with injured employees, treating facilities, and insurance providers
  • Track injured employee attendance for appointments and progress
  • Maintain OSHA 300 and 301 logs
  • Compile OSHA/WC claim information throughout the year for annual TXDOI mandatory survey

HRIS Data Entry

  • Input and verify HRIS data is accurate and entered in a timely manner and that all required/supporting documents are completed and appropriately approved
  • Conduct audits of HRIS data to ensure integrity and accuracy
  • Develop and maintain forms associated with data entry
  • Prepare and file regulatory reports
  • Maintain employee ID database and POS credentials


  • Generate and file EEO1 reports
  • Assist with on-boarding activities
  • Maintain confidentiality of information exposed to in the course of business (e.g. personnel actions; confidential and sensitive performance problems; documents of termination actions, organizational plans, and legal actions) where disclosure could disrupt activities of the human resources department
  • Provide exceptional customer service functions to internal and external clients, vendors and with all levels of staff
  • Provide assistance in other human resources functions and assists with various special projects

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Knowledge of general human resources principles, policies and procedures
  • Ability to evaluate and analyze technical payroll activities
  • Knowledge of FMLA, ADA, COBRA, PPACA, HIPAA, FLSA, and other regulations
  • Knowledge of applicable state and federal wage and hour laws
  • Ability to deal sensitively with and maintain confidential information
  • Decision-making, problem-solving, attention to detail, and analytical skills
  • Ability to manage and prioritize multiple tasks simultaneously with frequent
  • Ability to exercise considerable initiative and independent judgment
Education and/or Experience:
  • Bachelor’s degree in human resources management, business administration, accounting, or related field with two or more years of related experience; or any equivalent combination of education, training, and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position
  • 2-3 years of experience processing payroll and HRIS data entry for 100+ exempt and nonexempt employees· 2-3 years of benefit administration experience
  • Experience with software/cloud-based applications including payroll, benefits, time & attendance and HRIS and self-service systems: Ceridian Dayforce HCM a plus
  • Professional in Human Resources (PHR) Certification or Society for Human Resource Management (SHRM-CP) Certification desirable

Physical Demands:
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or or move up to 25 pounds.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Team oriented environment
  • Ability to work irregular hours (holidays and weekends) as required
  • Ability to work special events and functions as required
  • Ability to work outdoors in heat, cold and inclement weather as required

This is a full-time position and offers the following benefits:

  • 100% employer paid Basic Life AD&D insurance· 100% employer paid Short Term Disability insurance
  • 100% employer paid Long Term Disability insurance
  • 90% employer paid employee medical plan; 55% employer paid dependent medical plan
  • Dental insurance
  • Vision insurance
  • Supplemental Life insurance
  • Flexible Spending Accounts
  • 401k plan
  • Paid Time Off accrual equivalent to 5 weeks per year to start and does not expire
  • Free Zoo membership
  • Free guest tickets
  • Discounts on food, merchandise, attractions, admission and programs

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