Place of Business:
Tarrant County College

Position Description:
Reporting to the Director of Employee Relations, this position provides comprehensive oversight and coordination of the College’s leave programs and accommodations under the Americans with Disabilities Act (ADA). The role serves as a key liaison among employees, supervisors, internal departments, and external agencies to ensure consistent application of policies and effective communication regarding ADA, FMLA, workers’ compensation, and other leave-related matters. Responsibilities include interpreting and applying applicable laws and College policies, facilitating leave and accommodation processes, conducting research, resolving complex issues, and supporting employees throughout the duration of their leave or accommodation request. The position plays a critical role in promoting compliance, ensuring accurate documentation, and fostering a supportive work environment.

Duties & Responsibilities:

Serves as a liaison and information resource for faculty and staff and provides excellent customer service and outreach to employees regarding assigned programs while cultivating strong rapport with customers, as well as internal and external stakeholders

Effectively receives, reviews, and makes decisions on accommodation and leave requests under FMLA, ADA, Worker’s Compensation, USERRA, Pregnancy Discrimination Act, Pregnant Women’s Fairness Act and related policies.

Handles the FMLA leave administration process from the employee’s initial notice of need for leave to return to work, including gathering and completing all required paperwork, determining eligibility, leave designation, requesting medical certification as needed and accounting for intermittent and reduced schedule leave

Maintains close contact with employees and managers to keep them informed about expected leave duration, return to work dates, extensions, etc. for applicable employees

Coordinates with ERS, IT, and payroll department to ensure accurate pay status and benefit deductions for employees on leave

Gathers and manages confidential data as requested (medical documentation, case notes, etc.) to support the College in its compliance efforts and legal matters, consulting with General Counsel and others, as needed to resolve issues

Prepares notes and reports on interviews, actions taken and requests to meet management’s needs

Responds accurately to inquiries regarding policies, procedures, programs, and compliance issues

Maintains knowledge of retirement related rules including but not limited to TRS, ORP, Social Security, and ERS to assist employees on leave

Conducts ongoing auditing, reconciliation, record maintenance, and other reporting functions, ensuring program compliance with government regulations

Identifies opportunities for improvements in policies, procedures, and processes; takes the initiative to implement changes within assigned responsibility and communicates updates to relevant stakeholders

Uses sound judgement and interpersonal skills when advising employees on leave of absence, benefits, and retirement processes

Service Excellence

Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements

Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite

Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)

Supports the mission, values, goals, and principles of the College

Supervision

Works under the general supervision of the Director of Employee Relations

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Minimum Qualifications:

Bachelor’s degree in human resources, Management, or related field

Five (5) years of experience in the facilitation of leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, Worker’s Compensation, USERRA, Pregnancy Discrimination Act, Pregnant Women’s Fairness Act, etc.); or an equivalent combination of education and related experience

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