Place of Business:
Texas Health Resources

Leadership/Operations Management:

Provides direct leadership to their team, including merit and performance reviews, training, mentoring and ongoing support of direct reports.

Management of cases submitted to ER including from Corporate Compliance, entities, and Senior Management, by opening the case, assigning an investigator, and tracking the case through completion as appropriate.

Provides consultative services to investigators related to investigations and reviews all reports to ensure that allegations have been appropriately addressed, through established Texas Health grievance policies and procedures in order.

Drives alignment amongst stakeholders with disparate views and agendas on creating solutions.

Uses excellent coaching, facilitation, and conflict resolution skills.

Models Promise Behaviors with the ability to listen deeply and influence employees and managers at all levels.

Strategic Consultation:

Researches, creates, and conducts training for Human Resources, Leaders, and employees in the areas of Employee Relations including, but not limited to, performance management, conflict resolution, as well as the grievance and investigation processes.

Serves as a trusted Business Partner by cultivating partnerships with Key Stakeholders and providing customer service through employee relations consultative services to all levels within the organization.

Conducts research, development, and implementation of system initiatives, serving as Project Leader and Change Champion and/or participating in projects for system initiatives.

Develops and implements best practices including process documents for HR. Reviews data such as investigation results, engagement, retention, and exit surveys and utilizes a gap analysis and SWOT approach to recommend appropriate process improvements and training.

Collaborates with other Strategic ER team members and THR Project Managers in the delivery and interpretations of ongoing programs and services, like policy.

Employee Relations Subject Matter Expertise

Is a subject matter expert in Employee Relations, with business acumen and knowledge of consulting frameworks.

Interprets policies and appropriate application, with awareness of impact and liability.

Uses data fluency to generates strategic insights to influence all levels of the organization.

Conducts investigations and strategic performance management processes and documentation.

Oversees investigations and grievances, managing escalations as needed.

Collaborates in the development of solutions for systemic or departmental issues revealed during the investigative process.

Reviews case documentation to ensure adherence to Texas Health policies and procedures, consulting with legal counsel as needed.

Closes the case with persons involved as well as conducts debriefs with Leaders, Human Resources and executive Leadership teams.

Education:
Bachelor's Degree Business Administration, Human Resources, or relevant field Req And
Master's Degree Business Administration, Human Resources, or relevant field Pref

Experience:
6 Years Relevant work experience to include at least:
-3 years progressively responsible Employee Relations, Generalist, or HR Business Partner experience and
-3 years Employee Relations experience Req and
1 Year Supervisory experience in Human Resources Req

Licenses and Certifications:
PHR - Professional in Human Resources 2 Years Req Or
SPHR - Senior Professional in Human Resources 2 Years Req Or
SHRM-CP - SHRM Certified Professional 2 Years Req Or
SHRM-SCP - SHRM Senior Certified Professional 2 Years Req Or
Other Other nationally recognized HR related certification Upon Hire Req

Skills:
Displays analytical skills with ability to strategically use data, draw insights, prioritize, and influence decisions.
Displays excellent coaching, facilitation and conflict resolution skills.
Displays business and people acumen and knowledge of consulting frameworks.
Proficient with office software applications e.g. Word, Power Point, Excel (intermediate level) and Outlook at an intermediate level.
Proficient at summarizing and reconstructing complex oral or written arguments in a coherent, logical manner verbally or in writing.

Supervision:
This position manages people 5-9

ADA Requirements:
Working Indoors 67% or more

Physical Demands
Sedentary

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